The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or away and can change temperatures to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy supplier for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it yourself or call a HVAC specialist like Dave's Diversified Services. If you’re wiring it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue since the thermostat can get ample power from other heating and cooling wires.

In some instances, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from older programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get adequate juice, Nest says you may run into some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is creating strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t run or turns off and on rapidly in a short period of time.

You might think something is up with your heating and cooling system, but if you just got the Nest, we recommend you start with your thermostat initially. This is especially true if the weather is mild, and you haven’t been using your heat or air conditioning frequently.

Our Pros Can Fix Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting without help but can’t fix the issue, a smart thermostat professional including one from Dave's Diversified Services can provide support. We can determine the problem and put in a C-wire, if required.

Smart thermostats such as the Nest are created to make your life simpler, through automatic energy-efficient programming and the option to keep an eye on temps while you’re away from home. It’s a time-consuming experience when yours won’t run like it should, but our heating and cooling pros at Dave's Diversified Services can fix the issue in no time.

If you’re experiencing odd heating and cooling behavior with your new Nest, give us a call at 540-636-3396 to schedule your appointment now.