The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or gone and can raise and lower settings to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy provider for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up on your own or call a HVAC pro like Dave's Diversified Services. If you’re putting it in yourself, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem because the thermostat can pull ample power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is better than outdated programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw enough juice, Nest says you could encounter some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is producing odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t turn on or turns off and on rapidly in a short period of time.

You could believe something is wrong with your heating and cooling system, but if you just installed the Nest, we suggest you check your thermostat first. This is especially timely if the weather is temperate, and you haven’t been running your heat or air conditioning much.

Our Specialists Can Resolve Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t solve the dilemma, a smart thermostat professional including one from Dave's Diversified Services can assist you. We can determine the issue and install a C-wire, if necessary.

Smart thermostats such as the Nest are designed to make your life simpler, with automatic energy-efficient programming and the opportunity to monitor temperatures while you’re on the go. It’s a frustrating experience when yours won’t operate correctly, but our heating and cooling pros at Dave's Diversified Services can take care of the trouble quickly.

If you’re running into atypical heating and cooling behavior with your new Nest, give us a call at 540-636-3396 to set up your appointment today.